AI customer service that solves the case
Answers your customers in chat, email and social media, around the clock, and does the work in your systems.
- %
- of customer service teams now run AI agents?Source: Salesforce, State of Service. The share was up from 39% the year before.
- %
- of those who get no answer never get in touch again?Source: PATLive and BT. Applies to people who call and get no answer or end up in voicemail.
- %
- of common cases AI can resolve on its own?Source: Gartner. The assessment applies to routine cases, which AI agents are expected to be able to resolve entirely on their own by 2029.
What it can do
Customer service that grows with you
It answers in the channels you already have, without you switching tools or hiring more people.
Answers in every channel
The chat on your website, email and social media all get the same fast answers, with the same facts everywhere.
Solves the whole case
Looks up the order, starts the return or moves the booking in your systems, instead of just promising that someone will be in touch.
Knows your business
Reads in your website, price list and common questions. If we built your website, the chat already knows what it promises.
Hands over in time
Recognises when a customer is unhappy or a question needs a person, and passes it on with the full history.
You see everything
In the Client Portal you see every case, what the AI did and what customers ask about most.
How it's used
From question to solved case
Ready to let customer service run itself?
Talk to us about how it would work for you. If you have a comparable quote, we'll do the same for 90% of the price.